FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
1. How long does delivery take?
Orders are usually delivered within 2–6 business days, depending on your location and courier service availability.
2. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor delivery status in real time.
3. What should I do if my package arrives damaged?
If the package appears damaged, record an unboxing video and contact support within 24 hours for quick assistance.
4. Is there any shipping charge for replacements?
If the issue is confirmed as a manufacturing defect or transit damage, replacement shipping will be arranged at no extra cost.
5. Do you offer returns on all products?
We accept returns only for damaged or defective items reported within 7 days of delivery, subject to verification.
Orders
Below are some of are common questions about orders
1. How do I place an order?
Simply browse products from Official Store HAVITNOW.in, add items to your cart, and proceed to secure checkout to complete your purchase.
2. Can I modify or cancel my order after placing it?
Orders can only be modified or canceled before they are shipped. Once dispatched, changes are not possible.
3. How will I know my order is confirmed?
You will receive an order confirmation via email or SMS with your order details immediately after successful payment.
4. What payment methods do you accept?
We accept major online payment methods such as credit/debit cards, UPI, net banking, and other secure payment options available at checkout.
5. Can I order multiple products together?
Yes, you can add multiple items to your cart and place a single order for convenient delivery and tracking.
Products
Below are some common questions about our products
1. Are your products genuine?
Yes, all products sold are 100% genuine and sourced through authorized channels of HAVITNOW.IN
2. Are HAVIT accessories compatible with all devices?
Most products are designed for wide compatibility with Android, iOS, laptops, tablets, and other Bluetooth or Type-C supported devices.
3. Do the earbuds support automatic pairing?
Yes, supported models feature quick auto-pairing for easy and seamless connection after the first setup.
4. Do chargers and cables support fast charging?
Yes, many HAVIT chargers and cables are built to support fast charging when used with compatible devices and adapters.
5. Are the products suitable for daily use?
Absolutely. HAVIT products are designed for durability, comfort, and reliable performance for everyday work, travel, and entertainment.